We inform our valued customers that the home pickup service will be SUSPENDED from 03/08 until 24/08.

During this period, pickup confirmations and documents will not be sent by email.

Normal operations will resume on 25/08 and requests will be processed after that date.

Thank you for your attention.

SCHEDULE PICKUP

Instructions for Completing the Fields

To proceed, you must provide at least one contact number (phone or mobile);

The purchase document file must be in one of the following formats: bmp, jpeg, jpg, png, pdf

The file must be less than 500KB in size.

Please note that RNR Group is a service company and does not hold your personal or purchase-related data; therefore, please complete all required fields.

* Upload Purchase Document

In the attachment, include: a photo, a scan, or an image of the receipt or invoice.
If purchased online, the purchase document can be downloaded directly from the website.

* Product Available From

SUMMARY

Upload Purchase Document

Pickup Date

DEVICE DATA

Model

Not a required field.

* Seller Name

* Weight - Kg

Enter only the numeric value in Kg.

* Type of Claim

* Purchase Date

Serial Number

Not a required field.

* Authorization Code / Service Code

* Observed Defect

DEVICE DATA SUMMARY

Brand

DIDIESSE

Claim Type

Model

Purchase Date

Seller Name

Serial Number

Weight

kg

Observed Defect

PICKUP DETAILS

* First Name

* Address

* ZIP Code

Note for the courier

* Email

* Last Name

* City

* Province

* Country

* Mobile Phone

PICKUP DETAILS

First Name

Last Name

Address & Street Number

City

ZIP Code

Province

Note for the courier

Country

Italy

E-mail

Mobile Phone

* I accept the Privacy Policy

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